They patiently, and diligently, worked with us as we searched for the perfect place to settle our family. We were relocating from San Francisco, so much of our search had to be done from afar, and they worked very hard to see properties for us and give us good feedback about each one when we weren't able to see them in person. They always responded to questions almost immediately and were very knowledgeable about neighborhoods, schools, design and construction. Once we did find the right house to make an offer on, they worked hard to negotiate a fair price, and helped us understand the buying process well. They were very thorough and went above and beyond to see that our family's needs were met. We will remain good friends and absolutely use their services again if buying or selling in the future.
We live in Washington DC and Jake's attentiveness and professionalism made it possible to buy our charming home in California. The closing almost didn't happen because of boundary issues. A major factor why the deal went through was because Jake kept calm and gave us solid advice. He truly cares that the buyer has a home that they are excited about. Jake redefines what a real estate agent should be.
His broad experience in the real estate business makes clients know they are dealing with a professional who will always look at their best interest. If you are buying or selling property Mr. Ralston will exert every effort to complete the transaction to your satisfaction.
In both of our experiences, they were very professional, knowledgeable and respectful on all fronts and got us to our end goal (+ more) both times. We could not have been more pleased! We would recommend them without any hesitation.